Requires an Internet service provider to issue a prorated bill credit to a consumer for any service outage that lasts longer than one hour.

Summary

Digest: Makes an Internet service provider give a bill credit for any service outage that is more than one hour. (Flesch Readability Score: 62.8). Requires an Internet service provider to issue a prorated bill credit to a consumer for any service outage that lasts longer than one hour. Requires a provider to maintain records of all outages and bill credits for at least three years.